Frequently Asked Questions
Everything you need to know about outfitting your stylish companion.
How do I ensure I select the correct size for my pet?
We provide a detailed sizing guide on every product page. We recommend measuring your pet's neck, chest girth, and back length while they are standing to ensure a comfortable and stylish fit.
What is your return policy for pet apparel?
We offer a 30-day return policy for all unworn items in original packaging. For hygiene reasons, items must be free of pet hair and odors to be eligible for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if your pup needs their new outfit for a special event.
Are your fabrics safe for pets with sensitive skin?
Absolutely. House of Paws prioritizes high-quality, breathable fabrics like organic cotton and hypoallergenic blends to prevent irritation and ensure maximum comfort during wear.
Do you offer international shipping?
Yes, we ship our boutique collections worldwide. International delivery times vary by location, and customs duties may apply depending on your country's regulations.
How should I care for my pet's new designer clothes?
To maintain the quality of the garments, we recommend hand washing or using a gentle machine cycle with cold water. Always air dry to prevent shrinkage and preserve the fabric's integrity.